Profesión:
German and Dutch Inbound Sales Representative B2B (m/f) (Callcenteragent/in)

descripción del trabajo:
Stellenangebotsbeschreibung: GERMAN AND DUTCH INBOUND SALES REPRESENTATIVE B2B (m/f) We are currently looking for an German Inbound Sales Representative for one of our Clients a leading Company in new technologies. Responsibilities: - Handle and close inbound sales calls (SMB) to achieve quarterly quota - Taking overflow calls as well for consumer - Fast and effective response to inbound emails - Handling of outbound calls to existing and potential customers (Quote requests, web requests, Online Store install base) - Effective account management to grow business with dedicated accounts and development of new accounts - Maximize Store revenue by upselling/cross-selling to increase order value and AOV - Use discount delegations according to processes and the Store business rules to optimize revenue and margin (Accessories, Bundles, Upselling) - Commercial knowledge (e.g. competitors, business processes, etc.) - Product / technical knowledge (PC, Print, Accessories, services, pro applications, technical understanding) - Managing and updating Forecast and Pipeline - Ensuring personal knowledge of the Store portfolio is maintained - Knowledge and analysis of SMB market needs and solutions - Stock availability - Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. We offer: - Full-time (39 hours/week) from Monday to Friday and long-term contract - Salary: 17.000 € gross/year + up to 6.000 € gross/year in bonus - Regular and permanent incentives - Specific compensation model based on over achievement Candidate Profile: - High/native level of German and Dutch - Fluent English - Strong communication skills - Advanced knowledge of sales techniques (up-/cross-selling, negotiation, objection handling, etc.) - Motivation to work in sales - Achievement and target oriented - IT knowledge and technical understanding - Minimum of 2-year relevant experience - Experience in account management / acquiring and developing of new accounts - Hold business level conversations deriving customer need before positioning product & price - Strong personal interest & curiosity in IT products and applications - Real capability to listen to customers - Ability to conduct effective qualification skills, to ensure that they gain a comprehensive understanding of customer needs, Place of work: Barcelona/Spain ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.*** ________________________________________________________________________________________________________ Application-process: Please sent your application in English language via e-Mail to: ZAV.Outgoing-212@arbeitsagentur.de Point of contact: Nicole Plener

Número de vacantes: 1

jobCategoriesCodes_1: http://data.europa.eu/esco/isco/C3341

jobCategoriesCodes_2: http://data.europa.eu/esco/isco/C4222

Kontkat:
Gewünschte Bewerbungsarten: per E-MailGeforderte Anlagen: Lebenslauf, ZeugnisseStellenangebot-Details in der Jobbörse der BA aufrufen: 10000-1149375550-S

contractTypeCodes_1: fulltime

Nombre del empleador: Sellbytel Group Barcelona

fuente: DE001