Profesión: TUI Service Guide – Swedish Speaking

descripción del trabajo:
Join TUI DX as a TUI Service Guide and be a part of an international team that works hard to deliver amazing holidays. You are a fast learner with good life and work experience to help with the pressures of living and working abroad. You have the natural desire to talk to guests, solve problems and sell products to achieve demanding targets. 

                                    
Join TUI DX as a TUI Service Guide and be a part of an international team that works hard to deliver amazing holidays. You are a fast learner with good life and work experience to help with the pressures of living and working abroad. You have the natural desire to talk to guests, solve problems and sell products to achieve demanding targets.



What you will be doing:

    Taking full responsibility for anything from 1 to 12 hotels either on your own or as part of a team, providing service for TUI guests from various nationalities
    Working long and varied working hours especially at the start of season as you learn all the demands of the job whilst becoming a local expert
    Presenting a TUI Welcome meeting to large or small groups and sell excursions to our guest by providing excellent service
    Using technology and multiple apps on your TUI iPad frequently to check info, log complaints and promote TUI Destination Experiences, excursions and extras
    Handling complaining or emotional guests, calming down escalating situations and fully resolving all guest or hotelier problems on the spot
    In some destinations you may guide excursions, escort airport transfers, work at the airport and support digital service to our guests
    If placed in a concept hotel you may also be expected to join family activities and be on stage.


What we are looking for:


    Commitment, dedication and willing to work long hours are all essential in challenging times
    The maturity, life or work experience to handle living and working abroad in any of our 115 destinations
    The experience or natural ability to provide great service plus the initiative to solve problems on the spot
    People skills including individual communication with guests and group presentation skills to actively sell
    Comfortable with technology and social media
    Previous experience of working with people, customer service or a sales environment
    Drivers license is a merit
    Strong verbal & written Swedish and English - additional European languages advantageous


What you can look forward to:


    Being a valuable team member of TUI, the No.1 global travel company
    We offer a competitive salary and benefits
    Be part of our TUI DX Commission Scheme that really rewards those exceeding targets
    Private Health Insurance is provided along with all visas/work permits and criminal check costs
    TUI Service guides are equipped with iPads, return flights, company accommodation & TUI uniform as standard
    All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
    TUI DX operate in 115 destinations offering more career opportunities than any other travel company


How to apply:
Apply fast and easy by uploading your CV or answer a few application questions. If your application is successful, we will invite you to prepare a video upload and the next step would be to meet us in person in one of our TUI DX Experience Days in Stockholm or Copenhagen during July or August.

Número de vacantes: 1

jobCategoriesCodes_1: http://data.europa.eu/esco/isco/C4225

Kontkat:
Link to the vacancy on the Swedish job board

experiencia: 0

Nombre del empleador: Workwide AB

fuente: PES-SWEDEN