Profesión: Technical Support Agent - Tier 1

descripción del trabajo:
Do you love helping people?  Do you value autonomy and independence in your work?
If you have experience managing ticketing systems and skills to support internal and external client requests in an outstanding way through a ticketing system, we are looking for you to join our operations support team. This vacancy is able for disabled applicants (>33% disability´s certificate) who meet the minimum criteria for the vacancy.
On a day-to-day basis:
- Help final client users and team members to find and solve issues.
-  Get praised by the Client Operations team for making their lives easier.
- Detect and report bugs, having always an open mind to propose new improvements.
- Support both, our clients and other team colleagues.
You bring:
•    Passion for working with and helping people.
•    Ability to handle many interruptions and get things done anyway.
•    HelpDesk experience.
•    SQL experience to help finding and solving issues.
•    Excel experience, formulas, lookups, data formatting...
•    Self-motivation and self-organization. Good time-management and personal organizational skills are essential.
•    Passion about technology, assuming learning process never ends
•    Fluency in English & Spanish (other languages are a plus)
•    Interest in working in a Strongly growing international company international company that is growing strongly.
•    Exposure to retail and/or fashion IT systems (POS, ERP, etc.) is a plus.

Número de vacantes: 1

Kontkat:

Please click this link for more info

https://empleate.gob.es

fuente: empleate