Profesión: Technical Helpdesk with Dutch+GER/ITA/FRE/SWE/FIN

descripción del trabajo:
We are recruiting IT Helpdesk Support Specialists for our client, a German multinational, with offices in the city centre of Barcelona. This person will be responsible for providing Support. Native Level of Dutch is required + proficiency in ONE of these languages: German, Italian, French, Swedish or Finnish FUNCTION As a first level of IT Support Agent, you will be working in the International Service Desk and reporting to the Team Manager. This already established Service Desk provides B2B IT solutions services to end users of well-known multinational companies. The Service Desk is expanding and therefore offering exiting career opportunities. You will be part of an International team of 17 nationalities. Your main responsibilities will be: -Provide Excellent Customer Support -Answering incoming customer calls and help clients with their IT issues -Follow up and solving incidents -Escalate incidents to Level 2 when unable to resolve the issue via ticketing tool -User Management -Responding to incoming emails -Ensuring that service quality levels fully meet expectations

Nombre del empleador: TALENT SEARCH PEOPLE

Dirección del empleador:
TALENT SEARCH PEOPLE, Consell de Cent 425 bus S.A, ES-08009 BARCELONA, SPANJE

Formulario de contacto: Maria Barceló

Descripción breve del trabajo: Técnicos en electrónica

país: España

región: ESPAÑA

Duración del contrato: Indefinido

tipo de contrato: Jornada completa

experiencias: No se precisa

Fuente de ofertas de trabajo.: VDAB, Servicios Públicos de Empleo, Bélgica

Como buscar: Otros (véase la descripción)