Profesión: Reservations Agent

descripción del trabajo:
We are looking for a reservations agent to join the team at PGA Catalunya Resort. Reporting to the Reservations & Revenue Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service. • Process all reservation requests, changes, and cancellations received by phone, fax, or mail using the Property Management System. • Identify reservation needs and determine appropriate services and room types. • Ensure revenue is maximized by up-selling guest rooms and recommending hotel and Golf, Rental and all Resort facilities. • Explain guarantee, special rate, and group cancellation policies to group responsible. • Answer questions about property facilities/services as golf, rooms and rentals. • Enter rooming lists while ensuring accuracy, as required. • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reserv

Número de vacantes: 1

Kontkat:

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fuente: empleate