Profesión:
Remote Applications Specialist (m/f) - Diagnostics

descripción del trabajo:
To strengthen our team, we are looking for a Remote Applications Specialist for our Diagnostics product line to support our France & Spain Customers. The position can be based in Les Ulis or Barcelona. You will work closely together with the local Work Load Administrator who is also based in the same site. You are both part of an international team based in different European locations and will therefore have a strong international team to support you. You work closely together with the local teams of Field Service Engineers, Application Specialists, Sales Teams and Quality Assurance: Your Responsibilities: • Provide first-line Tier 1& 2 support to external customers and Agilent Customer Engineers for a defined range of Hardware (HW), Software (SW), Reagent products and solutions, by directly accepting incoming Technical Support phone calls, e-mail, FAX, Web chat • Carry out remote failure diagnostics and troubleshooting, utilizing remote troubleshooting skills and tools, such

Número de vacantes: 1

Kontkat:

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https://empleate.gob.es

fuente: empleate