Profesión: Operations Manager

descripción del trabajo:
Alicante office, which was established in spring 2015, serves major clients through our now +150 employees, under the supervision of our Spain operations, led by our Spain MD / Malaga offices which include additional +500 employees on top.

Our Spain operations are still developing and growing, and we are searching for a strong, performance-oriented OM to assist our Spain MD running our Alicante operations. The position would entail:
-    Supervise and manage the daily operational activities of the Alicante office
-    Lead, build and maintain effective teams
-    Develop ongoing operations with focus on performance/efficiency and long-term goals
-    Monitor, analyze and optimize the operations / results of the office
-    Change management where needed
-    Represent the company where/when assigned here to
-    Manage and negotiate key accounts under instructions from management
-    Build strong client bonds & relationships
-    Report to and cooperate with country management and group management

Requirements:
-    At least 2 years of (top) management / key account management experience within
o    outsourcing as well as
o    call center / service center management experience
-    Degree in Business Administration or within Economics / Finance
-    Excellent Excel and analytical skills
-    Excellent leadership, communication, negotiation and collaboration skills
-    Fluent in English
-    Fluent in Spanish and former work experience within Spain an advantage

We offer:
-    Dynamic and challenging work in a growing company
-    Interaction with experienced and international cross-border management team
-    Attractive salary and motivation package

Send your application to: nichola.macey@runwaybpo.com

Número de vacantes: 1

Kontkat: See jobabstractJV_description

Nombre del empleador: Webhelp Alicante

fuente: NAV