Profesión:
ID. EURES: 171046, CUSTOMER SERVICE AGENT (DUTCH AND ENGLISH)

descripción del trabajo:
INTERNATIONAL  COMPANY OF SERVICES  IS RECRUITING EMPLOYEES TO COVER THE DUTCH MARKET OF ONE OF OUR MOST IMPORTANT SERVICES IN BARCELONA, WHICH IS A DEDICATED COMPANY IN THE WORLD OF "SMART" TECHNOLOGIES FOR DEVICES. DUTIES: CUSTOMER CARE - DELIVER A QUALITY CUSTOMER EXPERIENCE ON EVERY TRANSACTION.  - PROVIDE FIRST CONTACT RESOLUTION OF CUSTOMER ISSUES VIA CHAT, EMAIL AND/OR PHONE.  - PROVIDE CUSTOMER SATISFACTION AND CREATE PROMOTERS BASED ON THE SERVICE DELIVERED.  - ENSURE THAT ALL CUSTOMER CONTACTS ARE HANDLED IN AN EFFICIENT, EFFECTIVE AND CUSTOMER-CENTRIC          WAY.  - ESCALATE AND COMMUNICATE ANY CUSTOMER WELL-BEING ISSUES. - MAINTAIN SECURITY AND CONFIDENTIALITY OF SITEL¿S CLIENT INTERNAL INFORMATION AND   CUSTOMER/ACCOUNT INFORMATION WHAT WE EXPECT FROM YOU: DUTCH NATIVE SPEAKER FLUENT ENGLISH A MOTIVATED AND ENTHUSIASTIC PERSONALITY. SELF-ORGANIZED, PLANNING AND PRIORITIZATION SKILLS. PROBLEM SOLVING ABILITY. POSSESSES VERY GOOD CUSTOMER SERVICE SKILLS. SALARY: 18000 € GROSS + MONTHLY BONUS RELOCATION SUPORT: FINANCIAL HELP TO TRAVEL  APPLICATIONS: VIA E-MAIL TO ROBERTO.NAVARRO@SELECTIVA.ES

Número de vacantes: 1

Nombre del empleador: SELECCION SELECTIVA EMPRESA DE TRAB

fuente: SISPE