Profesión:
German Key User - Customer Service (m/f) Arbeitsort: Barcelona

descripción del trabajo:
We are currently looking for a German Key User for a leading company in new technologies. Responsibilities: - Support Post-Sales Agents on day to day activities to ensure fast resolution of issues - Delivery training to Post-Sales Agents on processes or tools, including the organization of the integration training and coaching of newcomers to ensure process and tools knowledge is well known and applied by local Post-Sales team - Interface with the Central Operations team (Operations Support, Process Engineers) on level 2 issues resolution, new system capabilities testing, process improvement, suggestions, participation to project deliverables - For these purpose, the Post-Sales Key User, with the help of the Central Operations team, should be knowledgeable on all processes operated by Post-Sales We offer: - Full-time and long-term contract - Salary: 16.470,15 Euros gross/year + up to 3.000 Euros gross/year in bonus - Internal Development Program - Free Spanish/Catalan certified lessons Requirements: - German language skills on a native level with fluent English - Excellent telephone communication and writing skills - Exceptional customer facing and customer care skills - Experience of working within a customer service environment - Team Player - Customer driven - Positive attitude Desirable: - Any other European language used in the program/s - High Technical and IT knowledge - Minimum of 1 year relevant experience in IT Support Place of work: Barcelona/Spain ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.*** Application-Process: Please sent your application via e-Mail to: ZAV.Outgoing-212@arbeitsagentur.de Point of contact: Nicole Plener - Geforderte Anlagen: Lebenslauf, Zeugnisse

Nombre del empleador: Sellbytel Group Barcelona

Dirección del empleador: Villemombler Str. 76, D-53123 Bonn, Deutschland

Formulario de contacto: Nicole Plener

Descripción breve del trabajo: Vendedores por teléfono

país: España

región: ESPAÑA

tipo de contrato: Jornada completa

educación requerida: Sin especificar

Fuente de ofertas de trabajo.: BA, Servicios Públicos de Empleo, Alemania

Como buscar: Otros (véase la descripción)

Moneda de salario: EUR

Periodo de salario: Mensualmente

Salario de impuestos: Bruto