Profesión:
German Customer Service Advisor - Part-time (m/f) Arbeitsort: Barcelona

descripción del trabajo:
Do you like to help People? Do you see yourself working in a big multicultural Company? We are currently recruiting Customer Service Specialists for our project working with one of the leaders in the IT sector. In this position you will be part of an international and dynamic team responsible of delivering outstanding after sales support. The Post-Sales Agent has the following main responsibilities: - Answer and deal with customer post sales requests (logistics, queries, refunds, exchanges, delivery, etc). - Initiate customers' escalations including order cancellation, customer satisfaction return, defective on arrival, missing parts, order follow up. - Ensure customer query is solved by coordinating responses from the others teams involved (External partners). - Synchronize and Interface with other back end teams (outsourced suppliers). - Highlight key issues to his Key User and escalate to the right level appropriately. We offer: - Part-time contract (20 hrs/week) - Schedule: Monday to Friday from 13.30 h to 17.30 h - Salary: 8.173,53 Euro gross/year + 1.538,46 Euro gross/year in bonus - Internal Development Program - Free Spanish/Catalan certified lessons - Relocation Package provided Requirements: - German language skills on a native level and fluent English - Excellent telephone communication and writing skills - Experience of working within a customer service environment (minimum of 1 year relevant experience) - Standout colleague - Customer driven and positive attitude Place of work: Barcelona/Spain ***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.*** Application-Process : Please sent your application via e-Mail to: ZAV.Outgoing-2@arbeitsagentur.de Point of contact: Nicole Plener - Geforderte Anlagen: Anschreiben und Lebenslauf in englischer Sprache

Nombre del empleador: Sellbytel Group Barcelona

Dirección del empleador: Villemombler Str. 76, D-53123 Bonn, Deutschland

Formulario de contacto: Nicole Plener

Descripción breve del trabajo: Asistentes de venta de tiendas y almacenes

país: España

región: ESPAÑA

tipo de contrato: Tiempo parcial

educación requerida: Sin especificar

Fuente de ofertas de trabajo.: BA, Servicios Públicos de Empleo, Alemania

Como buscar: Otros (véase la descripción)

Moneda de salario: EUR

Periodo de salario: Mensualmente

Salario de impuestos: Bruto