Profesión: Front Desk/ Receptionist

descripción del trabajo:
Main Tasks and Responsibilities : - Investigation or analyzing out;balance situations and making adjustments or corrections as needed. - To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a super customer service experience. - To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. - To deal with guest requests to ensure a comfortable and pleasant stay. - To assist in dealing with customer complaints in an effective and courteous manner, informing to a senior team member in order to seek solutions as quickly as possible. - To be responsible for accurate and efficient accounts and guest billing processes. - To assist in keeping the hotel reception area clean and tidy at all times. - To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area. - To administer all routes of res.

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Número de vacantes: 1

Kontkat:

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http://feinaactiva.gencat.cat

fuente: empleate