Profesión: FRONT DESK/ RECEPTIONIST

descripción del trabajo:
MAIN TASKS AND RESPONSIBILITIES : - INVESTIGATION OR ANALYZING OUT,BALANCE SITUATIONS ANDMAKING ADJUSTMENTS OR CORRECTIONS AS NEEDED. - TO UNDERTAKE FRONT OF HOUSE DUTIES, INCLUDING MEETING, GREETING AND ATTENDING TO THE NEEDS OF GUESTS, TO ENSURE A SUPER CUSTOMER SERVICE EXPERIENCE. - TO BUILD A GOOD RAPPORT WITH ALL GUESTS AND RESOLVE ANY COMPLAINTS/ISSUES QUICKLY TO MAINTAIN HIGH QUALITY CUSTOMER SERVICE. - TO DEAL WITH GUEST REQUESTS TO ENSURE A COMFORTABLE AND PLEASANT STAY. - TO ASSIST IN DEALING WITH CUSTOMER COMPLAINTS IN AN EFFECTIVE AND COURTEOUS MANNER, INFORMING TO A SENIOR TEAM MEMBER IN ORDER TO SEEK SOLUTIONS AS QUICKLY AS POSSIBLE. - TO BE RESPONSIBLE FOR ACCURATE AND EFFICIENT ACCOUNTS AND GUEST BILLING PROCESSES. - TO ASSIST IN KEEPING THE HOTEL RECEPTION AREA CLEAN AND TIDY AT ALL TIMES. - TO UNDERTAKE GENERAL OFFICE DUTIES, INCLUDING CORRESPONDENCE, EMAILS, FILING AND SWITCHBOARD, TO ENSURE THE SMOOTH RUNNING OF THE RECEPTION AREA. - TO ADMINIST (...)
Datos de contacto:
CÓDIGO DE OFERTA: 092019012107 La inscripción a esta oferta se efectúa a través del portal Feina Activa (https://feinaactiva.gencat.cat/web/guest/home ), donde encontrará más información sobre los detalles del puesto de trabajo. Puede acceder a la oferta indicando la referencia (Referencia número:4811619) en la búsqueda avanzada de Feina Activa. Para optar a las ofertas de este portal, se precisa una inscripción previa en él.

Número de vacantes: 1

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