Profesión: Customer Service with French and Italian

descripción del trabajo:
We are recruiting an IT Helpdesk with a native level of French and fluent Italian for a web fleeting and vehicle tracking management company. This person will be responsible for supporting French clients. As an IT Helpdesk, you will be responsible for: -Providing product information and effective technical support through multiple channels (phone, e-mail, chat); -Investigating and taking care of large and complex support matters, where necessary working closely together with peers across all departments to ensure an exceptional and seamless experience for our customers; -Contributing to additional support programs/projects (e.g content delivery, product expertise, targeted proactive support activities). As a member of the global Customer Care team, you are asked to deliver the following: -An effective technical support (unburdening the customer wherever possible, thinking ahead to cover expected follow-up topics and an exceptional and seamless experience) -Provide with first-class, hig

Número de vacantes: 1

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https://empleate.gob.es

fuente: empleate