Profesión:
Customer Service Executive with Portuguese from Brazil

descripción del trabajo:
Ownership of providing top of the bill customer support to our highly demanding customer base
●    Responsibility for taking action on daily issues in systems, sites, hardware, procedures, campaigns, and products – and escalating appropriately
●    You will interact with, provide feedback to, and nurture a high quality relationship with not only the end customer, but also your colleagues by embracing and supporting the BetWarrior culture and team spirit
●    You will engage in a close and pro-active collaboration with the other operational teams, such as Fraud & Risk, Responsible Gaming, PSP, Marketing, and CRM in order to remain aware of our product offering
●    You will be actively involved in providing input for and implementing improvements to our Customer Care operations, policies and procedures
●    Responsibility for assisting your direct manager with various tasks and projects for customer support and responsible gaming, including processing customer pay-outs, verification and any issues
●    Ownership of consistently meeting your quality and quantity KPIs
●    You will acquire a thorough understanding of our campaigns, promotions, and product offering, including specific functions for Casino, Live Casino and Sportsbook
●    You will have opportunities to learn and grow within a rapidly developing company
●    A dynamic organisation reflected in the balance of hands-on operations and strategic development to support fast growth and high quality standards
●    A competitive salary in accordance with experience and capabilities

Número de vacantes: 1

Kontkat:

Please click this link for more info

https://empleate.gob.es

fuente: empleate