Profesión: Customer Care Specialist (German)

descripción del trabajo:
In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: – Manage effectively all incoming queries in a customer service environment – Respond to incoming calls and emails from enterprise clients – Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues – Maintain client relationships through product support over the phone – Provide high-quality service – Record all required data elements in CRM to provide a good follow-up and qualitative supportUbicació.

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Número de vacantes: 1

Kontkat:

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http://feinaactiva.gencat.cat

fuente: empleate